Â鶹tv

As the search for accommodation in France can sometimes be complex, we strongly advise you to take advantage of this CROUS pre-booking service.

Step 1: Receive a complementary email

1. Once you have been admitted to an exchange program at amU, you will receive an email requesting additional information:
   • Whether or not you wish to pre-book a CROUS room, and your INE number if applicable;
   • Your emergency contacts;
   • Any special needs you may have;
      
2. This information should be entered on the .

Step 2: Get your INE number

1. Create your MSE account (Mes Services Etudiants) 
   Log on to the website and create your personal MSE account. You'll then receive your National Student Identifier (INE). This number consists of 10 digits + 1 letter (or 9 digits + 2 letters).
    
2. Fill in your INE number on the mobility portal
   Log on to the and fill in your user profile with your INE number.
   Also answer the additional questions (emergency contacts and special needs)
    
3. For greater fluidity, we also recommend that you inform your mobility manager by e-mail of your wish to benefit from a room in a CROUS university residence.

Step 3: Receive an email detailing the steps to be taken

After you have received your INE number and have been informed of your wish to reside at CROUS, your mobility manager will contact you by email and inform you of the steps to be taken. This e-mail will be sent to you:

1. At the end of June, for arrival in the first semester of the academic year.
2. In December, for arrival in the second semester.

Step 4: Receive a CROUS reservation proposal

1. The CROUS will send you a room reservation proposal by e-mail.

2. Upon receipt of this e-mail, you have 120 hours (5 days) to accept this proposal.

3. Acceptance of the room offer requires an online payment of €100 as an advance on the rent. This payment is mandatory to validate the reservation.

Please note that you will not be able to choose your residence and room, and that allocations are made on a first-come, first-served basis. However, our teams will do their utmost to ensure that you are housed as close as possible to your campus!

Step 5: Prepare your rental file

As soon as you have validated your reservation of a CROUS room, put together your rental file online on the website . 
If you encounter any difficulties at this stage, contact MSE by writing to them via (form at the bottom of the page). 

Here are the required supporting documents:

• Certificate of civil liability insurance (damage caused to a third party)
• Certificate of Â鶹tv insurance (minimum coverage for fire, water damage and robbery) for the entire duration of your stay (from day of arrival to day of departure)
• CROUS information form with handwritten signature
• Guarantor's certificate or physical guarantor or school guarantor's certificate signature
• School attendance certificate or university acceptance letter
• Valid ID document

Benefit from attractive rates on your insurance policies with or .

Step 6: Plan your arrival and inform your residence

A few days before your arrival in France, contact the reception of your future residence by e-mail or telephone to inform the receptionist of your arrival arrangements. Let them know your date and time of arrival, and ask any questions you may have!

Step 7: Collect your key

After making sure your online rental file is complete, go directly to the reception desk of your CROUS hall of residence.

Please note that if your online rental file is not complete, the receptionist will not be able to give you your key!

CROUS residences: 
Monday to Friday, 9am to 4pm. Closed on weekends.

> Your commitments as a tenant

Having a room at CROUS means you are committed to:

1. Staying in your university accommodation for the duration of your studies at Aix Marseille Université.
2. Leaving your accommodation on the expiry date of your lease.

Please note that in the event of early departure, you will not be reimbursed (except in cases of force majeure).

> If you wish to extend your stay in CROUS residence

Extending your studies does not automatically mean extending your stay in your residence. You will first need to discuss this with your mobility manager, and then jointly apply to CROUS for an extension (if this is possible).

> If you don't want to rent a CROUS room

If you don't want to stay in a CROUS residence, it's up to you to look for accommodation independently. Find out all you need to know about the administrative formalities involved, and check out the offers on the websites and pages we've listed!

You can also use the housing platform for university students. You'll find a wide range of offers for all types of accommodation and budgets !